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Action Date |
Delegated to |
Task |
 |
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Ensure that your business has identified a trusted source of information in your community |
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Provide initial/ongoing education for employer/boards/managers/employees about pandemic influenza, current status, action required |
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Identify essential internal/external communication networks |
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Identify key company spokespersons |
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Maintain an up-to-date contact list of all internal and external client and partner agencies and stakeholders, including all senior staff within your business |
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Develop a plan for internal and external communications with staff, public, suppliers, customers, including for communicating the status of operations, any shutdowns, timelines for restart, and alternative means of production and/or service delivery |
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Ensure communications are culturally and linguistically appropriate when possible |
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Evaluate all options to keep personnel informed - mobile network, radio, internet, intranet, remotely hosted email and website |
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Depending on nature of business, plan for communication with the media |
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Prepare site specific notification of office closures and contacts for the public/clients |
